The Chic Woman offers FREE returns for all orders shipped within the United States within 30 days of original purchase.

To start the return process, please complete the following steps:

1. Send an email to customerservice@thechicwoman.com to request a return authorization.

2. Include your name, address, order number, item number and quantity of the item you wish to return.

3. Once approved, we will email a prepaid UPS label to use for shipping. 

4. Print the label and attach it to any box/package and drop off at any UPS facility. You will have 30 days to drop off the package.

5. Once we receive the items, we will process the return and refund the balance back to your account.  A credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or missing refunds 

Please contact the company used for your payment as it may take some time before your refund is officially posted.  If you’ve contacted your payment processing company and you still have not received your refund within 10 business days, please contact us at customerservice@thechicwoman.com.